Aarav Electronics | Best Electronic Store in Delhi NCR

  • PAN India Delivery Available (within 7–10 Days)
  • Free 24-Hour Delivery in Delhi NCR
aarav electronics logo
Menu
Menu
Menu
aarav electronics logo
Menu
Menu
Menu
Click here to see our Special Offers

Refund Policy

Thank you for shopping at Aarav Electronics.

If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.

Interpretation and Definitions

Interpretation

  • The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Aarav Electronics, Aarav Electronics - Shop NO 69, Amit Enterprises, Sarojini Nagar Market, Sarojini Nagar, New Delhi, Delhi 110023
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 10 days. The deadline for canceling an Order is 10 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

We’ll refund your amount very soon after we receive the goods you returned to us. Our team will utilize the same payment method as you used for the transactions. For more details, you can contact us at:

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by emailing us at:

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods are in the original packaging

The following Goods cannot be returned:

  • In case of any discrepancies, kindly bring it to our notice before accepting delivery by calling us on +91 99710 52666 +91 81003 06675 +91 88003 58917 or emailing us at info@aaravelectronics.com
  • After acceptance of delivery of the product, aaravelectronics.com will not entertain any returns or refund request.
  • Refund will be done within 7 working days from the date of request of refund.
  • The supply of Goods made to your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

RETURN POLICY – Aarav Electronics

At Aarav Electronics, we offer a smooth and hassle-free return process. You can request a return if the product you received is damaged, defective, significantly different from what you ordered, or if the package is missing any items or accessories.

Conditions for Return
To return any product purchased from www.aaravelectronics.com, please ensure the following:

Product Condition

  • Products must be returned unused, in their original packaging, and must include:
    • Original price tags and labels
    • Packing and barcodes
    • User manual
    • Warranty card
    • Invoice
    • Accessories, freebies, and original box (All of these are considered “essentials”). If essentials are missing, the return request may be rejected, and the product may be sent back to you.

 

Packaging Requirement

  • The product must be securely packed to avoid damage during transit.

 

Quality Check

  • All returned products undergo verification and quality checks once received by us to confirm the legitimacy of the issue.

 

Seller/Manufacturer Return Rules

  • The return must follow the return guidelines applicable to the product category or manufacturer.

 

Reporting Damaged, Defective or Incorrect Product

If you receive:

  • A damaged product
  • A defective product
  • A product different from what you ordered
  • A package missing items or accessories

 

You must notify Aarav Electronics within the return period (7 Days from the date of product delivered) mentioned on the product page.

If the issue is not reported within the return window, the return may not be accepted.

How to Initiate a Return

Please contact us through any of the following channels:

Email: Info@aaravelectronics.com
Chat / WhatsApp Support: 9811804188

You may be asked to share images or videos of:

  • The product
  • Packaging
  • Damaged or defective area

This helps us validate your return request quickly.

 

Pickup & Processing

  • Aarav Electronics will arrange a pickup.
  • Pickup will be attempted up to three times. If unsuccessful, the return request will be cancelled.
  • Once the product is received and passes quality checks, your refund or replacement will be processed.

Processing time: 4–6 business days after pickup.

 

Dead on Arrival (DOA) Products

For electronics that arrive with manufacturing defects or do not power on:

  • Inform us within the applicable return window.
  • You may be asked for a DOA certificate from the authorized service center.
  • If the product is found to be functional or shows signs of misuse, the product will be returned to you.
  • If the service center cannot provide a DOA certificate, you may need to use the manufacturer warranty process.

 

Return Window

  • Return timelines vary from 0–7 days, depending on the product category and seller.

 

For accurate details, please check the “Return & Refund” tab on the respective product page.

Returning Goods

You are responsible for the cost and risk of returning the Goods to us.

Customer should contact us first.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

  • If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You
  • If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: